ProHealth Care to Transition 800 Employees and Several Back-office Functions to Optum

October 5, 2023
Photo by Tracy Shilobrit ProHealth Care Inks Partnership with Optum.

ProHealth Care has entered into a strategic relationship with Optum, which will transition ProHealth Care’s revenue cycle management, information technology, informatics, analytics, and inpatient care management to Optum. More than 800 ProHealth Care employees who work in these departments, roughly 16 percent of ProHealth Care’s total workforce, will transition to Optum and continue to support the health system and the local community. The company stated that this relationship will enable ProHealth Care to maintain its focus on serving patients and the community.

Optum is a subsidiary of United Health Group and is based in Minnesota, with more than 310,000 employees worldwide. The company’s website says that it provides information and technology-enabled health services that help to modernize the health system and improve overall population health. 

“ProHealth Care has a long history of building strong strategic partnerships to accelerate our progress and better meet the needs of our patients,” said Susan Edwards, chief executive officer at ProHealth Care. “Our work with Optum will strengthen our administrative functions as we continue our growth as a premier independent, community-based health system.”

In a press release, ProHealth Care said it employees who will join Optum will benefit from new opportunities for professional development and career advancement while also gaining access to new tools and technologies to do their work. The company did not disclose when the employees will be transitioning to Optum or where the employees will be working after the transition. 

“Optum and ProHealth Care share a similar mission focused on transforming health care for the people and communities we serve,” said Chris Pass, president, market performance partnerships, Optum. “We look forward to working with ProHealth Care to implement technology solutions that simplify patient and provider experiences and support administrators, all with the aim of ensuring ongoing, high-quality care.”

The ProHealth network includes ProHealth Waukesha Memorial Hospital, ProHealth Waukesha Memorial Hospital-Mukwonago, ProHealth Oconomowoc Memorial Hospital, ProHealth Rehabilitation Hospital of Wisconsin, ProHealth Medical Group, the UW Health Cancer Center at ProHealth Care, Moreland Surgery Center, ProHealth AngelsGrace Hospice, ProHealth Home Care, ProHealth West Wood Health & Fitness Center and ProHealth Regency Senior Communities.